ShareAI Support

Get the support you need.

The ShareAI Support Team is here to help you no matter what enquiry you may have, from technical issues and account access to billing questions, onboarding guidance, and general platform assistance.

Technical support Account access Billing questions General assistance
Before writing us a support ticket, please make sure you already checked our documentation here: shareai.now/documentation/
The best place to start a support ticket is from your ShareAI Account in: console.shareai.now/app/support/
If for any reason you were not able to create your ticket from there, you can also reach the support team from this page as well.
Our working hours are Monday to Friday, from 08:00 to 18:00.
Open a support request
Send your enquiry
Please review the documentation first and, whenever possible, start from your ShareAI Account support area. If that was not possible, you can submit your support request directly from this page.
Documentation Read the documentation
Preferred ticket route ShareAI Account support area
Working hours Monday to Friday, 08:00 - 18:00
Support Form

Support & leadership

A team that is here to help

Sandu Denis
Message from ShareAI
Sandu Denis
Founder, CEO & CTO

Sandu Denis and the ShareAI Support Team are here to help you no matter what enquiry you may have. Whether you need help with your account, want clarity on a feature, face a technical issue, or simply need direction on the best next step, our team is here to support you.

To help us assist you faster, we recommend first checking the documentation and then opening your request from your ShareAI Account support area. Still, if that was not possible for any reason, you can always reach the team directly from this page as well.

Support details
How to get help faster
Step 1 Check the ShareAI documentation before opening a support ticket.
Step 2 Whenever possible, create the ticket from your ShareAI Account support area.
Working hours Monday to Friday, from 08:00 to 18:00.
Alternative route If you cannot open the ticket from your account, use the support form on this page.